Privacy Policy
Last updated: September 8, 2026
This policy explains how The Fireplace & Patio Shop handles information connected with this website and inquiries about our products and services.
Information you provide
When you contact us, request service, complete a product questionnaire, or ask to receive special offers, you provide information such as your name, email address, phone number, jobsite address, and details about your fireplace, stove, or project. Please provide only information relevant to your request. Do not send payment card numbers, passwords, or other sensitive information through website inquiry forms.
How information is used
Information submitted through our forms is used to respond to your inquiry, discuss product suitability, help prepare a quote or service request, and communicate about your project. If you request promotional messages, your contact information may also be used for that purpose. Sending an inquiry does not by itself place an order or confirm a service appointment.
Website operation and third-party services
Hosting, email delivery, form processing, and spam-prevention services may process information needed to operate the website and handle your request. Embedded maps and videos connect to third-party services, including Google Maps and YouTube. Those services may receive technical information such as your IP address and may use cookies or similar technologies under their own privacy policies. Links to manufacturer websites take you to independently operated sites.
Cookies and browser controls
Cookies or similar browser storage may be used for website functions and embedded services. You can manage cookies through your browser settings. Blocking them may affect some website features. Your browser settings and third-party privacy controls apply separately to services you visit through external links.
Messages and your choices
You may contact us to ask about information you have provided or request a correction. To stop promotional messages, use the unsubscribe option in a message when available, or contact us directly. We may still need to communicate with you about an existing request or transaction. Requests concerning access, deletion, or other privacy rights will be handled in accordance with applicable law and any recordkeeping obligations.
Retention and security
Information may remain in inquiry records, email systems, service records, and backups. Retention depends on the purpose of the record and applicable business or legal requirements. Contact us with questions about a particular record. No website, email transmission, or storage system can be guaranteed completely secure.
Children’s information
This website is intended for people researching household products and services, not for children to submit personal information. If you believe a child has provided personal information through this website, please contact us so the matter can be addressed.
Policy updates
This policy may be updated as website features or business practices change. The revised version will be posted on this page with an updated date.
Contact us
The Fireplace & Patio Shop · 1108 N Loop 336 W, Suite D, Conroe, TX 77301.